How does it work?
My clients and I work together via email to create the items they need; whatever they are. Sending me inspiration images or sharing a Pinterest board are great ways to convey to me the style and mood you want for your project.
If you're struggling to convey your thoughts via email, then I'm happy to talk over the phone if you're more comfortable. We can meet in person too if you're local to Salt Lake City.
The finished products I send are print-ready, high resolution PDF and/or JPG files. I set up the files in any layout that makes printing easiest for you; whether you're using your own home printer or taking the files to a professional. If your local print shop needs the files set up a certain way, I'm happy to oblige, just let me know their print specifications. Also, please let me know ahead of time if you are sending your files to VistaPrint or Staples. Their sizing specs are unique (their 5x7 is really 4.62x7.12 or something wonky like that).
What is your pricing for custom orders?
My pricing is based on an estimation on how long I expect each project to take from start to completion. I prefer to charge a flat fee for most projects rather than an hourly fee because it's easier for me to track. I do list an hourly fee for some projects, but I reserve it for projects that I expect will take a long time or for ongoing contract jobs.
You can click on any of the galleries in my portfolio to see the pricing for that category, just scroll down below the gallery of images. Here are those links as well: Weddings, Birthdays, Baby Showers, Birth Announcements, Logos, Holidays, Apparel Design, and Etcetera (stuff that doesn't fit in the other categories).
What's the turnaround time for a custom project?
If you ordered something from my Etsy shop, then the usual turnaround is 1 to 3 business days. If you have placed a custom order with me, then I typically have first draft concepts ready to email within 3 to 5 business days. From there, the process doesn't take much longer than a couple of days if design decisions are made quickly.
If I'm swamped or I'm traveling then I do my best to let my clients know ahead of time. If I'm traveling for longer than a few days, then I will close my shop and let clients know thru an auto-reply email about any delays in response or turnaround time.
I try to be honest with any requests I receive when it comes to time. If I can't get started on your project for a couple of weeks, I will let you know. I'm a WAHM with two young kids, so I often can't work until nap times or after bedtime and I don't always get to work on the weekends. Patience is graciously appreciated.
I purchased a PDF file from your Etsy shop and I'm supposed to fill in the information myself, how does that work?
If you purchased a listing from my Etsy shop that contains a writable PDF file, you will need to open it in Adobe Acrobat or Adobe Reader. If you don't have either program, you can download Adobe Reader for free from here. If you open the file(s) in a different program, I cannot guarantee that the fonts will show up correctly.
Once you have the file open, I'd recommend clicking on the button at the top that says "highlight fields." This will highlight what text fields you can change. From there you may change the text to reflect the name or information for your event. The highlights themselves will not show up when printing. Once you have typed in your info, you may save the file with a new filename.
I do my best to create enough space for the text you may be using. Occasionally there isn't enough space to fit an unusually long name. or address. But if whatever you are typing won't fit in the space, please shoot me an email to let me know and I will do my best to get you an edited file.
Because of the nature of writable PDF files, you will not be able to change the font, size, color or alignment of the existing text.
Do you do the printing?
I currently do not have the ability to print professionally. I hope to be able to offer professional printing some day.
Where should I get my files printed?
A lot of the projects I create can be printed on most home or office color printers. If you don't want to go that route, I highly recommend checking out small print shops local to you. They can often offer competitive pricing to the big box stores, especially for things printed on card stock like invitations. Big box stores like Staples, Office Depot, FedEx and UPS Office can be good too and their pricing and quality will vary, sometimes even from one store to another within the same chain. Don't be afraid to shop around, especially if you need to print bigger than 8.5x11. Many places will be able to give you an estimate over the phone if you can tell them the dimensions and the type of paper you want to use. Also, online printing companies such as VistaPrint, 123Print, and mpix do a nice job.
When it comes to printing wedding invitations, I have worked with the custom print shop at Cards and Pockets many times and they do some really terrific work. They are not open on weekends though and their turnaround times can be a little long. FolgerGraphics in Hayward, CA is another shop I have used frequently. They do an amazing job with competitive prices and have a quick turnaround time.
What kind of paper should I print on?
I recommend printing almost everything I design on card stock weight paper. Cootie catchers are the only items that I specifically recommend plain paper (or equal weight). If the paper is too thick, then it can be difficult to fold the cootie catchers. If the item you are printing will be displayed in a picture frame, then card stock isn't necessary either.
For water bottle labels you have a few options: You can print on plain paper and adhere them to the bottles with double-sided tape. Or you can print on full-sheet sticker paper that can be purchased at office supply stores, then trim. The third option is to print on waterproof, pre-cut labels. These are fantastic and will allow the water bottles to be submerged in ice without the ink running or falling apart. I order mine from Labels by the Sheet.
For t-shirt graphics I use iron-on transfer paper that can be purchased at office supply or craft stores. There are usually two options; one for light fabrics and one for dark fabrics. The dark fabric paper will work on any color of t-shirt, but the light fabric paper will only work on light fabrics. To use, follow the directions that come with the paper. Note whether you need to print the graphic as a mirror image, I can send your file that way if needed.
If you'd like to get your t-shirt graphic professionally screen-printed onto a t-shirt or onesie, let me know and I can get a quote and estimated turnaround time. I often work with Vanessa with Tiny Dragonfly Custom Vinyl for custom printed items and she does an amazing job. Very few shops can print just one t-shirt for you.
Lastly, I have some t-shirt designs for sale on CafePress. As I design more custom graphics, I will add them there. Check it out: Alex Tebow Designs at CafePress.
For colored envelopes and card stock, I recommend Paper Source. They have a great selection and they have actual brick and mortar stores in many metropolitan areas. While you can certainly order from Paper Source's website, there are also a couple of online-only shops that I like for their variety of colors and sizes in card stock and envelopes, The Paper Mill Store and Cards and Pockets are two.
How do I get a hold of you?
Please don't hesitate to send me an email or convo if you have any questions about a project. Even if you aren't sure exactly what you want your item to look like, I can often help with suggestions and ideas. You can send me an email to email@example.com or send a message thru my contact form.
Legal, Copyright, and Licensed Artwork
You'll notice I don't have any items on my site that feature Disney, Marvel or any other licensed characters or logos. I don't own a license to reproduce artwork from any major production company, and it would be illegal for me to recreate these characters and sell them to clients. More than once, I have created an interpretation of a character or logo and made sure it was different enough to not be an exact replica (my Top Son invitations are an example). I know that Etsy is chalked full of sellers who will happily sell you a Frozen, Minions, or Mickey Mouse-themed birthday invitation or a t-shirt with your child's favorite X-Men or Power Ranger on it. The vast majority of sellers on Etsy who do this are doing it illegally. Don't support them. If your child wants Elsa or Spiderman on their invitations, buy from a licensed retailer.
When I sell files versus actual printed items, I take a risk that someone won't steal my creations. That being said, all images, files and content are the sole property of Alex Tebow, © 2017 Alex Tebow Designs. By purchasing my digital files, you agree to use them for personal use only and not share or sell them to other persons and/or businesses. It's unethical and it's really, really not cool. Thank you.